WHAT IS QUADPAY?
QuadPay is an installment payment platform that lets you pay for your purchase using a credit or debit card. QuadPay splits the purchase amount into four (4) easy installments, every two weeks. QuadPay allows you to buy now and pay over time!
WHY USE QUADPAY?
By using QuadPay you have the ability to split your Lace Xclusive purchase into four (4) easy installments and pay for your order over time, rather than all at once!
WHAT INFORMATION DOES QUADPAY COLLECT?
QuadPay requires your name, address, date of birth, a US mobile number, and either a US debit or credit card for sign up. Instead of the traditional username and password, QuadPay requires a mobile phone number and text message verification.
IS THERE A SPENDING LIMIT WITH QUADPAY?
Each transaction is assessed before it is approved by QuadPay. Amounts approved vary for each customer and QuadPay does not approve every order. QuadPay considers a variety of factors to determine approvals and spending limits. For further details, please visit the QuadPay support site.
HOW DO I SIGNUP FOR QUADPAY?
Signing up is easy! Sign up while you checkout on the Lace Xclusive website. Choose QuadPay as the payment method. For the initial sign up, QuadPay will ask for your date of birth, a US mobile number and a US debit or credit card. Once you've entered your information, you'll know if you are approved instantly!
WHO CAN USE QUADPAY?
- Live in the US
- Be at least 18 years old
- Have a valid and verifiable mobile number
- Use a US credit or debit card to make a purchase
HOW DO I CHECK MY QUADPAY ACCOUNT?
You can check your current and past orders on the QuadPay customer portal. Simply log in to view your account by entering your mobile number or email address. Log into QuadPay's customer portal here.
Get instant access to your account by verifying your information and you'll be able to view your current or past orders, edit your information, add a payment card and view your payments.
If you need help accessing your account, please contact QuadPay support here.
WILL I BE NOTIFIED ABOUT MY QUADPAY INSTALLMENTS?
QuadPay notifies customers with payment reminders via SMS and email before each payment is due.
WHEN IS MY FIRST QUADPAY PAYMENT DUE?
Your first payment of 25% of the total purchase price is due at the time of checkout. The remaining three payments will be billed automatically, every two weeks from the first payment date.
CAN I PAY OFF MY QUADPAY INSTALLMENTS EARLY?
Of course! Simply log into QuadPay's customer portal and choose the order you wish to pay off early. You can access the portal here.
HAVING TROUBLE PAYING YOUR QUADPAY INSTALLMENTS?
Do not worry! We understand that sometimes you're not able to make a payment on the due date. Just be sure to notify QuadPay to avoid a late fee, if your payment method is not up-to-date or if you can't make your next payment. Please note that QuadPay will determine whether or not a payment date change can be honored. Installment payments are automatic, however, QuadPay will charge a late fee in the even your payment cannot be proccessed due to insufficient funds on your debit or credit card, or if the card is no longer valid. In such instances, QuadPay will charge a $7 late fee after the first missed payment on each installment. if any installment goes past 7 days late, there will be a single additional fee per order of $7. If your payment is denied in error, you can contact QuadPay support by submitting a request here.
HOW DO PARTIAL REFUNDS WORK WITH QUADPAY?
In the instance of partial refund/return, QuadPay will reduce your last installment amount by the amount that was refunded/returned. If the amount is more than the last installment, QuadPay will deduce the partial refund/return from your remaining installments.
Example: You make a $100 purchase, your four installment payments are $25 each. With your first payment due at the time you place your order, your remaining 3 installments are $25 each. Lace Xclusive refunds $50 on your purchase, the amount is applied to the last installments and so on.
1. $25 paid at time of purchase
2. First $25 installment due
3. $25 Refunded
4. $25 Refunded
HOW DO FULL REFUNDS WORK WITH QUADPAY?
In the instance of a full refund, customers are refunded the amount paid-to-date and QuadPay cancels all future payments. Please note, if you have only made one installment payment, QuadPay will only refund for what you have paid, not the entire amount of the original purchase.
ARE THERE ANY ADDITIONAL FEES WITH QUADPAY?
There is a $1 per-installment fee to use QuadPay, regardless of the size of your order. As long as your installments are paid on-time, there are no other fees to shop with QuadPay.
MORE QUESTIONS ABOUT QUADPAY?
Please visit the following QuadPay support link here
Enjoy more time to pay with flexible financing options and Easy Payments with PayPal Credit. Lace Xclusive has partnered with PayPal to allow customers to make payments over a set amount of time and receive their hair upfront. Easy Payments with PayPal Credit lets you get what you want, when you want it, and budget your payments as you go. You choose the monthly payment amount and length of time that works for you, so you can pay with peace of mind. We’ll notify you when each monthly payment is due, so all that’s left to do is enjoy your purchase. PayPal Credit is subject to credit approval.
What is PayPal Credit?
PayPal Credit is a line of credit offered by Comenity Capital Bank that gives you the flexibility to pay for your purchase now, or pay over time. It’s easy to apply and easy to use.
How do I apply for PayPal Credit?
When you choose to apply for PayPal Credit, you’ll be asked to provide your date of birth and your Social Security number, and then to agree to the terms and conditions. You’ll know within seconds if you are approved. And here’s the cool thing: your PayPal Credit account will be linked to your PayPal account and you’ll see it as a payment option every time you check out with PayPal.
Is there an annual fee to use PayPal Credit?
Nope! There is no annual fee to use PayPal Credit.
Why should I use PayPal Credit for my PayPal purchases?
Get more time to pay when you check out with PayPal and pay with PayPal Credit at most places PayPal is accepted. Plus, score valuable discounts and offers, like special financing on purchases of $99 or more, when you use PayPal Credit. You can also review all of your purchases and pay your bill through PayPal.com.
What if I do not currently have a PayPal account?
As the first step of the application process for PayPal Credit, it will ask you to sign into your PayPal account or give you the ability to sign up for one. Once you’ve signed up for a PayPal account, you can begin the application for PayPal Credit. Signing up for a PayPal account is free.
Do I have a Credit Line and how much will it be?
Yes you do. Here's how it works: after you've been approved, Comenity Capital Bank will open a PayPal Credit account with a Credit Line of at least $250.
What does ‘Subject to Credit Approval’ mean?
PayPal Credit is a credit account that you can use to make purchases and send money. Comenity Capital Bank will review and consider your credit report and other credit related information prior to opening your account and establishing your credit line. Creditworthiness is determined by Comenity Capital Bank. This process happens in a matter of seconds as part of the PayPal Credit checkout process. Once you are a PayPal Credit customer, you can use your credit line to make purchases. If you make a purchase that would cause your outstanding balance to go above your credit line, we will review your credit history and history with PayPal Credit to instantly determine whether to increase your credit line.